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MPB: an agency engagement designed for handover

A published example of phased platform onboarding and internal-team enablement.

What the source describes

Agency-authored evidence, editorial analysis

Croud describes supporting MPB’s move to internal media operations through phased Google Marketing Platform onboarding, training and flexible consulting.

Agency dossier: Croud

Reported outcome

The publication reports improvements in media ROI, session cost and annual revenue. They are reported project outcomes, not a forecast for another transition.

The source does not expose a controlled comparison or a complete cost of the internal team. It does not establish that in-housing is best for every business.

What this changes in your brief

Editorial interpretation: transition readiness is a deliverable. Build acceptance around what the receiving team can do, not only whether access was sent. Require staged responsibilities, operating demonstrations and a clear end to overlap so both teams are not indefinitely responsible for the same work.

Questions for the proposal

  • Which operations must the internal team demonstrate?
  • What is the fallback if a transition step fails?
  • When does the agency’s operational responsibility end?

Read the original publication